Returns & Exchanges

At Frankies Olive Oil, we want you to be completely satisfied with your purchase; if your order arrives damaged or doesn't meet our quality standards, we offer a 30-day window for returns and exchanges.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of why you wish to return the product.

• 2.
  Provide Proof

  For quality concerns or shipping damage, please attach clear photos of the bottle and the packaging to expedite your request.

• 3.
  Pack and Ship

  Securely pack the unused item in its original packaging and use the prepaid shipping label provided by our team to send it back to our warehouse.

• 4.
  Receive Refund

  Once we receive and inspect your return, we will process a full refund to your original payment method within 5 to 7 business days.